Your Privacy Matters

We're committed to protecting your personal information and being transparent about how we use it.

Last updated: September 12, 2025

CareerTrack AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career guidance platform and services.

Information We Collect

Personal Information

• Name, email address, and contact information
• Professional profile information (job title, company, experience level)
• Career goals, skills, and educational background
• Resume and portfolio content (when uploaded)
• Account preferences and settings

Usage Data

• How you interact with our platform and services
• Features you use and content you view
• Device information, IP address, and browser type
• Analytics data to improve our services

AI Training Data

• Career insights and recommendations you interact with
• Feedback on AI-generated suggestions
• Aggregated usage patterns (anonymized)

How We Use Your Information

Core Services

• Generate personalized career plans
• Provide AI-powered role analysis
• Offer skill development recommendations
• Create goal tracking and progress insights

Platform Improvement

• Enhance AI accuracy and recommendations
• Improve user experience and features
• Provide customer support
• Send important service updates

Data Security & Protection

Security Measures

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for data transmission
• Secure data storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection protocols

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal data in a portable format.

Correction

Update or correct inaccurate personal information.

Deletion

Request deletion of your personal data (right to be forgotten).

Opt-Out

Unsubscribe from marketing communications at any time.

Third-Party Services

We may use trusted third-party services to provide our platform functionality:

• AI/ML Providers: For advanced career analysis and recommendations
• Analytics Services: To understand platform usage and improve user experience
• Payment Processors: For secure subscription and payment handling
• Email Services: For account communications and notifications

All third-party providers are required to maintain appropriate data protection standards and are bound by strict data processing agreements.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

Privacy Questions?

We're here to help with any privacy concerns.